Terms of Use

Welcome to Qacent. By accessing or using our services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you should not use our platform.

1. Introduction

Qacent provides virtual U.S. banking services and cryptocurrency exchange solutions, allowing users to receive U.S. bank transfers and withdraw USDC cryptocurrency. Our services are subject to the following terms, conditions, and applicable laws.

2. Eligibility

By using Qacent, you confirm that:

  • You are at least 18 years old or the legal age in your jurisdiction.
  • You have the legal capacity to enter into a binding agreement.
  • You are not located in a restricted jurisdiction (see Section 4).
  • You will comply with all applicable local, state and international laws related to financial transactions.
3. Account Registration & Security

To use Qacent, you must create an account by providing accurate and complete information. You agree to:

  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of any unauthorized access to your account.
  • Not share your account with others or use another person’s account.

We reserve the right to suspend or terminate accounts that provide false information, engage in suspicious activities, or violate these Terms.

4. Restricted Locations

Qacent does not provide services to users in the following jurisdictions:

  • Belarus
  • Cuba
  • Iran
  • Myanmar
  • North Korea
  • Sudan
  • Syria
  • Russia
  • Ukrainian regions of Donetsk, Luhansk, and Crimea
  • Certain U.S. states, including New York

If you attempt to access our services from a restricted location, your account may be blocked or terminated.

5. Payments & Withdrawals
Receiving Payments
  • Users can receive ACH and wire transfers into their virtual U.S. bank accounts.
  • Qacent is not responsible for delays caused by third-party banks or payment processors.
Withdrawals
  • Users can withdraw funds in USDC cryptocurrency via supported blockchain networks.
  • Withdrawal transactions are subject to network fees and may take up to 30 minutes to process.
  • Once a withdrawal is processed, it cannot be reversed.
6. Fees & Charges

Qacent may charge fees for certain transactions. All fees will be clearly displayed before you confirm a transactionBy using our services, you agree to pay all applicable fees.

We reserve the right to modify our fee structure at any time with prior notice.

7. Compliance & Anti-Fraud Measures

Qacent follows strict Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. You agree to:

  • Provide valid identification documents for account verification.
  • Only use Qacent for lawful financial transactions.
  • Not engage in fraudulent activities, including money laundering or unauthorized fund transfers.

Any violation of our compliance policies may result in account suspension or termination and may be reported to law enforcement authorities.

8. Prohibited Activities

You may not use Qacent for:

  • Illegal activities (fraud, money laundering, tax evasion, etc.).
  • Transactions involving restricted goods (weapons, drugs, counterfeit goods, etc.).
  • Circumventing sanctions or regulatory restrictions.
  • Attempting to manipulate the platform or conduct unauthorized transactions.

Violation of these rules may result in permanent account suspension and legal action.

9. Security & Liability
  • Qacent usesindustry-standard encryption and security protocolsto protect user data.
  • However, Qacent is not liable for financial losses caused by:
    • Unauthorized access due to weak passwords or user negligence.
    • Blockchain transaction failures or delays.
    • External hacking incidents beyond our control.

Always use strong security measures when accessing your account.

10. Termination & Suspension

We reserve the right to suspend or terminate your account at any time if:

  • You violate any terms, laws, or compliance policies.
  • Suspicious or fraudulent activity is detected.
  • Required KYC documents are not submitted or verified.

Users may also request account closure by contacting our support team.

11. Changes to Terms

Qacent may update these Terms at any time. We will notify users of significant changes, but it is your responsibility to review these Terms periodically. Continued use of our services means you accept any updates to the Terms.

12. Disclaimer & Limitation of Liability
  • No Financial Advice – Qacent does not provide investment or financial advice.
  • Service Availability – We do not guarantee uninterrupted service. Technical issues, blockchain congestion, or regulatory actions may affect transactions.
  • Limited Liability – Qacent is not responsible for indirect, incidental, or consequential damages from using our services.